Privacy policy

At Matevara, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

We may collect the following types of personal data:

  • Full name, shipping and billing address

  • Email address and phone number

  • Payment information (processed securely via third-party gateways)

  • IP address, browser details, and device type

  • Browsing activity and order history

2. How We Use Your Data

We use your information for the following purposes:

  • To process and deliver your orders

  • To send transactional emails (order confirmation, shipping updates)

  • To improve our website functionality and customer service

  • To send marketing updates (only if you’ve opted in)

  • To comply with legal obligations (e.g., invoicing)

3. Data Sharing

We do not sell your personal data.

However, we may share your data with trusted third-party service providers for:

  • Payment processing (e.g., Stripe, PayPal)

  • Order fulfillment and delivery

  • Email marketing or analytics platforms

  • Fraud prevention or legal compliance (when required)

All third parties are contractually obligated to handle your data securely.

4. Cookies

Matevara uses cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Offer personalized shopping experiences

You may disable cookies in your browser settings, but this may affect site functionality. For more information, see our Cookie Policy (if applicable).

5. Your Rights

Under the GDPR (General Data Protection Regulation), you have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise these rights, contact us at hello@matevara.com

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure. We encourage you to keep your login information confidential.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies independently.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We reserve the right to modify this privacy policy at any time. All changes will be posted on this page with the updated effective date.

Last updated: 17/12/2025

Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 hello@matevara.com